FAQ’s

ITIOH FAQ’s

The most important reason to keep your browser up-to-date is for your own safety and security, and that of your computer. All sorts of little fixes can be included in updates, many of which are behind-the-scenes. Even minor updates can make a considerable difference to all sorts of factors of your browser experience and safety.

  • Newer browsers protect you better against viruses, scams and other threats. Outdated browsers have security holes which are fixed in updates.
  • Every new browser generation improves speed
  • You can view sites that are using the latest technology
  • Have a more comfortable experience with new features, extensions and better customisability.

We recommend the following web browsers for surfing the internet. Please click on the links below to go to the relevant websites, to download these.

No refunds on Certification Courses once course material has been sent out. No refunds on Training Courses, if you cannot attend the course you registered for, you can sign up for a different course date that works best for you. No refunds on course material.

Offer may not be combined with any other sale, promotion, discount, code, coupon and/or offer. Promotions have no cash value. Void where prohibited, taxed or otherwise restricted. Returns of any portion of the purchase will require equal forfeiture of offer or amount equal to offer. ITIOH has the right to end or modify any promotion at any time. Other restrictions may apply.

If your package is damaged or defective, email us photos of the damages to [email protected]. Our customer care team will review each claim and provide appropriate compensation when and where needed.

Certain restrictions apply. Void where prohibited. No promo code necessary. Gift with purchase offered while supplies last. Offer not valid on previously purchased merchandise. ITIOH reserves the right to extend, modify or discontinue this offer at any time without notice.

We ship internationally from Canada through Canada Post.

Canada & US Shipping

Expedited Tracked Parcel: Insured up to $1,000: 4-7 business days

 

International Shipping

Xpresspost Tracked: Insured up to $1,000: As little as 4 business days

We process our orders through Moneris, we accept Visa, MasterCard and American Express. We also accept payments through PayPal. If you wish to place your order over the phone, you can call us at 1 855 900 4544.

All purchases are processed in USD. There is no sales tax for US or International orders.

Sales taxes for Canada are as follows:

Alberta: 5% GST
British Columbia: 5% GST / 7% PST
Saskatchewan: 5% GST / 5% PST
Manitoba: 13% GST / 8% PST
Ontario: 13% HST
Quebec: 5% GST / 9.975% QST
Newfoundland and Labrador: 13% HST
Nova Scotia: 15% HST
New Brunswick: 13% HST
Prince Edward Island: 14% HST
Northwest Territories: 5% GST
Nunavut: 5% GST
Yukon: 5% GST